The Chery Extender Warranty covers the repair and/or replacement of components, specifically listed under the “Chery Policy Benefits and Limits” arising from the mechanical or electrical failure during the cover period of your Chery policy, giving you more added protection and peace of mind.

Listed below is the scope of cover provided by your Chery Extender Warranty, subject to terms, conditions and exclusions set out herein. All repair work must be Authorised in advance and must be carried out by an Authorised Chery Dealer, Administrator Aprroved Dealer, or an Independent Service Provider.

1. Engine: All internal lubricated components.
2. Gearbox: (Manual/Automatic) All internal lubricated components (including torque converter and flex plate).
3. Differential: All internal lubricated components.
4. Differential Lock: All internal components.
5. Catalytic Converter/DPF (Diesel): Catalytic Converter only, DPF Diesel Particulate Filter are covered against mechanical failure only.
6. Transaxle: All internal lubricated components.
7. Transfer Box: All internal components.
8. Management System: Engine and transmission management control units, crankshaft sensor, camshaft sensor and lambda (O2) sensor only.
9. Turbo Assembly: Original Manufacturer fitted turbo charger, intercooler and superchargers only.
10. Over-fueling: Engine failure as a result of over-fueling.
11. Over-heating: Breakdown as a result of overheating.
12. Cambelt: Failure: Cambelt and tensioner (excluding routine maintenance).
13. Air Conditioner: Compressor only.
14. Casings: Engine block, cylinder head, gearbox, differential, drive unit, inlet and exhaust manifolds are covered in the event of damage being caused by the failure of a covered component.
15. Cooling System: Water pump, welsh plugs, thermostat and thermo-switch and heater radiator only.
16. Electronic Ignition: Distributor and coil packs.
17. Front-wheel Drive Unit: External drive shafts, couplings, hubs, bearings and drive flanges for 4×4 vehicles only.
18. Braking System: Master cylinder, servo unit, wheel cylinders and ABS control unit and all sensors. Vacuum pump on diesel Vehicles only (excluding all friction materials).
19. Clutch: Clutch plate, pressure plate, clutch cable, clutch fork, master and slave cylinder, release bearing, pilot bearing and flywheel are covered against mechanical failure only.
20. CV Joints and Drive shaft: Excluding dust covers and rubbers.
21. Cylinder Head Gaskets: Cylinder Head Gasket only.
22. Drive mechanisms: Crankshaft, camshaft, tensioners and jockey pulleys are covered in the event of mechanical failure.
23. Electrical Components: Alternator, starter motor, front and rear windscreen wiper motors and electric window motors, electric seat motors.
24. Electrical Winch: Electric motor only (applicable to 4×4 vehicles only).
25. Free Wheel Hubs: Complete unit (applicable to 4×4 vehicles only).
26. Fuel System: Mechanical and electrical fuel pumps, injectors, fuel injection control and sensor units (excluding all calibration and serviceable components and any incorrect or contaminated fuel).
27. Propshaft: U-joints and centre bearings.
28. Radiator: Engine cooling radiator only.
29. Steering Mechanism: All internal components of steering box or steering rack (including power steering pump).
30. Suspension: Upper and lower wishbones with associated ball joints, bushes and springs are covered against mechanical failure only.
31. Wheel Bearings: All wheel bearings are covered.
32. Central Locking: Pump and door actuator only.
33. Electrical Sunroof Motors and Convertible Roof Motors: Original Manufacturer fitted units only.
34. Entertainment System/DVD: LCD screen 10 or less RF modulator, digital video disc player, compact disc player and power converter (applicable only to original Manufacturer fitted units).
35. Viscous and Electric Fans: Engine cooling only.
36. GPS Navigation System: Navigation display unit, navigation control module and navigation system wiring harness (applicable only to factory fitted units).
37. Phone System: Charger, cradle, microphone and speakers (applicable only to original Manufacturer fitted units).
38. Alarms and Immobilisers: Original Manufacturer fitted units only.
39. Electrical Mirrors: Motor only.
40. Transponder Key and Ignition Lock: Original Manufacturer fitted unit only and functional failure only.
41. Strip and Quote: Refer to the Strip and Quote clause.
42. Additional Component Cover: Once off payment up to the amount specified in the “Limits of Liability” table above, to cover any motor vehicle related item or any standard services that is not covered by your Chery Policy.
43. Towing: Towing charges covered in the event of a valid claim being accepted by the Administrator.
44. Service Assist: Once off payment up to the amount specified in the “Limits of Liability” table, to cover any motor vehicle related item.
45. Oils and Consumables: This includes small parts or fluids with a limited life span (These parts will only be replaced in the event of mechanical and/or electrical breakdown covered by your Chery Policy which results in a loss of the consumables.

Bearing for front and rear hub/Control arm ball pin/Steering gear tie rod end–UnlimitedThree-Way Catalytic Converter/All pipeline/Rubber parts/Plastic parts–Unlimited

For your Chery vehicle to be covered under your Chery Plan, it is essential that your Chery vehicle must comply with the following:

• be a passenger, 4×4 or a light commercial vehicle with a gross vehicle mass of 4 200 kg;
• be Roadworthy
• have a valid Chery Manufacturer’s Warranty in place and must not be older than 5 years;
• have a full-service history, as per Chery’s Manufacturer’s specification. (No missed or late services); must not be a taxi, an electric vehicle or hybrid vehicle, a rental vehicle, a rebuilt vehicle (Code 3), a modified vehicle (including turbo conversions) or a vehicle that is or has been used in any form of motoring competition or sport

Your Chery Policy does not cover the following:

• Any parts or failures not specified under the ” Chery Policy Benefits and Limits” section.
• Any repairs undertaken without the prior authorisation of the Administrator.
• Any damage caused by theft, hijacking, an accident, malicious damage, misuse or neglect.
• Any damage resulting from the fitting of experimental units or modifications, other than those approved by Chery.
• Any standard services and service parts required during routine maintenance.
• Any repairs, should it be discovered that the odometer has been disconnected or tampered with.
• Any claims for repair, replacement or alterations not accompanied by a valid, fully completed and detailed VAT invoice by an Authorised Chery Dealer, Administrator Approved Dealer or an Independent Service Provider.
• Any mechanical and/or electrical failure which is recoverable under any other insurance policy.
• Any loss or damage resulting from any water, foreign substances, incorrect or contaminated fuel, defective products or poor workmanship.
• Any cause of breakdown, in the opinion of the Administrator acting on behalf of the Insurer, that was evident prior to the effective date of your Chery Policy.
• Any oil leaks of any nature and/or damage caused as a result thereof.
• Any hoses, pipes, auxiliary belts, fan blades and CV rubber boots or dust covers.
• Any re-gassing of the air conditioner.
• Any taxis, rental Vehicles, Exotic Vehicles, rebuilt Vehicles (Code 3), modified Vehicles, commercial Vehicles used for transport purposes (fair paying passengers, tow trucks or motor homes) or Vehicles that are or have been used in any form of motoring competition or sport.
• Any damage to tyres.
• Loss or damage to accessories or spare parts.
• Any damage to beading or moulding, damage involving accessories, door mouldings, plastic/vinyl/hardened rubber trim parts, window moulding, lamps of any sort or any window panel.
• Any claim in terms of your Chery Policy, unless you have complied with all your Chery Policy terms and conditions.
• Any depreciation in value arising from repairs or restoration.
• Any loss or claim arising, where there is misrepresentation, non-disclosure or incorrect description of any fact or circumstance, whether in connection with your Chery Policy or your claim in terms of your Chery Policy.
• If your Chery Vehicle is being used for racing, rallies, speed and other contests or while your Chery Vehicle is being used for any purpose in connection with the motor trade other than for the purpose of overhaul, upkeep or repair of your Chery Vehicle.
• A negligent, willful or criminal act by you.

The Chery Extender Warranty covers the repair and/or replacement of components, specifically listed under the “Chery Policy Benefits and Limits” arising from the mechanical or electrical failure during the cover period of your Chery policy, giving you more added protection and peace of mind.

Your Chery Extender Service Plan is NOT an insurance product and only provides cover for serviceable components as per your Chery vehicle manufacturer’s specification and service schedules. Mechanical and Electrical breakdowns may be covered under your Chery Extender Warranty and not your Chery Plan.

Your Chery Plan may also start earlier than indicated on the proposal form or dealer schedule depending on when your existing Inclusive Chery Service Plan expires.

Please note: Should your Chery vehicle’s existing Inclusive Chery Service Plan expire before the end date due to your Chery vehicle reaching the existing Inclusive Chery Service Plan’s kilometres first, it is your responsibility to notify the Administrator to amend your Chery Plan start date to the expiry date of the existing Inclusive Chery Service Plan.

Your Chery Plan will start from the start date and will run for either a set period of time (e.g. 2 years) or up to a specified number of consecutive services that are indicated on the proposal form or dealer schedule.

The start and end kilometres determine the set number of service intervals you are covered for and will not exceed the cover period.

Your Chery Plan will start from the start date and will run for either a set period of time (e.g. 2 years) or up to a specified number of consecutive services that are indicated on the proposal form or dealer schedule

When your Chery Plan is fully paid up and you wish to sell your Chery vehicle, you can transfer your Chery Plan to the new owner of the Chery vehicle.

Your Chery Plan may not be transferred from one Chery vehicle to another, due to varying risk parameters that are considered when pricing for your Chery Plan

Your Chery Plan explains various terms and conditions that you need to be aware of and comply with for your Chery Plan to remain in force.

Have your Chery vehicle serviced

• Do not miss your service deadline: You must take your Chery vehicle in for a service as per Manufacturer’s requirements stipulated in your Chery vehicles’ service manual within the Time and Kilometre Limits.
• Use an approved repair facility: You must only allow an Authorised Chery Dealer to repair or service your Chery vehicle.
• Follow the claims procedure: When you take your Chery vehicle in for a service or a repair, you must follow the prescribed claims procedure.
• Upon collection of your Chery vehicle, you need to check the work performed is to your satisfaction.
• Immediately inform the Administrator should the odometer used for measuring the distance travelled by your Chery vehicle, fail to operate, or suffer any damage in which event you, the customer, will immediately make arrangements for your Chery vehicle to be delivered to an Authorised Chery Dealer’s workshop in order for the necessary repair work be carried out.
• In the event of the odometer being inoperative or defective the Administrator will be entitled to calculate the estimated kilometres travelled by reference to the kilometres travelled by your Chery vehicle during the period when you, the customer, used your Chery vehicle and when the odometer was operative. The Administrator’s findings in this regard will be final.

Take care of your Chery vehicle

• Keep it in good condition: You must take all reasonable steps to keep your Chery vehicle in good, roadworthy condition. This also means that you should drive responsibly and not misuse your Chery vehicle.
• Perform preventative maintenance on your Chery vehicle: You must perform regular preventative maintenance on your Chery vehicle – as per the Manufacturer’s handbook – which includes, but is not limited to, checking engine oil levels, coolant levels and tyre pressure.
• Prevent additional damage: If any mechanical or electrical failure happens, you must take all reasonable steps to protect your Chery vehicle from any further loss or damage and report it to your Authorised Chery Dealer.

Do not misuse your Chery vehicle 

• No racing or rallying: You must only use your Chery vehicle for its intended purpose.
• Accurate records: You must keep an accurate record of servicing work and distances travelled by your Chery vehicle and make such records available as required by the Authorised Chery Dealer. Do not temper with the odometer, should it be found that the odometer had been tampered with in any way whatsoever, the Administrator will in its sole discretion be entitled to immediately terminate this agreement in accordance with clause under the “Fraud” sub-heading.

A Chery Extender Maintenance Plan covers the Manufacturer-specified parts, labour and oil required for the scheduled servicing and periodic maintenance of your Chery vehicle. The purpose is to give you a peace of mind motoring experience with regards to the servicing and maintenance of your Chery vehicle.

Your Chery Extender Maintenance Plan is NOT an insurance product.

Your Chery Plan may also start earlier than indicated on the proposal form or dealer schedule, depending on when your existing Chery Plan expires.

Please note: Should your Chery vehicle’s existing Inclusive Chery Service Plan expire before the end date due to your Chery vehicle reaching the existing Inclusive Chery Service Plan’s kilometres first, it is your responsibility to notify the Administrator to amend your Chery Plan start date to the expiry date of the existing Inclusive Chery Service Plan.

Your Chery Plan will start from the start date and will run for either a set period of time (e.g. 2 years) or up to a specified number of kilometres (e.g. 45 000 km), whichever happens first – (which appear in the dealer schedule or maintenance agreement form).

The start and end kilometres determine the set number of service intervals you are covered for and will not exceed the cover period.

Please Note: Should you service your Chery vehicle annually only the set number of service intervals chosen by you will be covered by your Chery Plan.

After your Chery Plan purchase date, you are entitled to cancel your Chery Plan in writing to the Administrator within 14 days after the date of receipt of your Chery Plan wording or from the reasonably determined date on which you received your Chery Plan wording.

All payments that you paid up to the date that the Administrator received your written notice of cancellation will be refunded to you / or the financial institution, subject to the deduction of the service-related costs of any risk cover you may have enjoyed.

Your request for cancellation will be completed no later than 31 days after the Administrator receives your cancellation notice in writing.

Listed below is the scope of cover not provided by your Chery Plan

• Should your Chery vehicle have an active Inclusive Chery Service Plan, servicing requirements covered under such Plan will not be authorised under your Chery Extender Maintenance Plan.
• Should your Chery vehicle have an active Inclusive Chery Warranty, the performance of repairs becoming necessary because of mechanical or electrical breakdown, covered under such Chery Plan will not be authorised under your Chery Extender Maintenance Plan.

For your Chery vehicle to be covered under your Chery Plan, it is essential that your Chery vehicle must comply with the following:

• be a passenger, 4×4 or a light commercial vehicle with a gross vehicle mass of 4 200 kg;
• be Roadworthy
• have a valid Chery Manufacturer’s Warranty in place and must not be older than 5 years;
• have a full-service history, as per Chery’s Manufacturer’s specification. (No missed or late services);
• must not be a taxi, an electric vehicle or hybrid vehicle, a rental vehicle, a rebuilt vehicle (Code 3), a modified vehicle (including turbo conversions) or a vehicle that is or has been used in any form of motoring competition or sport.

When your Chery Plan is fully paid up and you wish to sell your Chery vehicle, you can transfer your Chery Plan to the new owner of the Chery vehicle.

Your Chery Plan may not be transferred from one Chery vehicle to another, due to varying risk parameters that are considered when pricing for your Chery Plan.

• Your Chery vehicle must be serviced as per Manufacturer’s specifications.
• The maximum service overrun allowed will be as per Manufacturer’s specification.
• Servicing must be carried out at an Authorised Chery Dealer.

• You will not be entitled to benefits in terms of your Chery Plan in the following circumstances:

  • Accidental or intentional damage to your Chery vehicle of whatever nature;
  • The replacement of wear and tear items, deemed by the Administrator not to be a result of fair and normal usage, specifically but not limited to, brake lining usage and clutch wear;
  • Any usage and wear where it is determined to be a result of poor driver technique;
  • Any alteration or modification to your Chery vehicle of whatever nature and any further or additional damage resulting from such alteration or modification;
  • The repair or replacement of carpets, trim, seat covers, paintwork and body panels;
  • The repair or replacement of any windscreen, windows, or damaged glass;
  • The repair or maintenance of any accessory, modification or equipment which was not fitted to your Chery vehicle when it was originally manufactured including satellite tracking devices, anti-theft, or security devices of whatever nature;
  • The required daily or other regular checks with regards to maintenance such as the checking of coolant levels, lubricant levels, tyre pressures, anti-freeze additives as specified by Chery;
  • The replacement or repair of any sunroofs, sunroof glass and parking systems;
  • The replacement of any additional components not fitted standard on your Chery vehicle;
  • The replacement of any missing components on your Chery vehicle;
  • The replacement or repair of tyres and rims;
  • The adjustment of any headlights;
  • Any audio equipment (including radio’s DVD players, CD players), any navigation equipment as well as trim and consoles;
  • Your failure to comply with your obligations of this agreement;
  • The replacement of Nivomat Shocks;
  • Non-compliance with Chery’s servicing requirements resulting in warranty penalties and/or cancellation;
  • Work performed on your Chery vehicle by persons other than an Authorised Chery Dealer;
  • Your Chery vehicle being used outside Chery’s design intent such as competitive racing or rally events;
  • The use of oils, lubricants, and other additives not approved by Chery;
  • Your Chery vehicle being involved in a collision; Carrying loads exceeding your Chery vehicle’s maximum load carrying capacity, etc.;
  • Rust and Corrosion;
  • The neglect, misuse, abuse, or improper treatment of your Chery vehicle;
  • Any consequential loss or damage to your Chery vehicle resulting from the failure of any components of the Hybrid system
  • Any mechanical and/or electrical failure of all hybrid system components:
    • Lithium-ion Batteries.
    • Wiring harness/looms.
    • Electric motor with DC/DC converter, DC/AC inverter and controller.
    • Control Computer.
  • Any other items specifically excluded by agreement between the parties.

  Please Note: Notwithstanding the above your Chery Plan specifically excludes the obtaining of fuel, engine top up oil, transmission oil, brake fluid and other lubricants and service products required between routine servicing of your Chery vehicle.

Your Chery Plan explains various terms and conditions that you need to be aware of and comply with for your Chery Plan to remain in force.

Have your Chery vehicle serviced

• Do not miss your service deadline: You must take your Chery vehicle in for a service as per Manufacturer’s requirements stipulated in your Chery vehicles’ service manual within the Time and Kilometre Limits.
• You will service your Chery vehicle as per Manufacturer’s specifications within the time and kilometres. Failure to comply will render your Chery Extender Maintenance Plan invalid.
• Use an approved repair facility: You must only allow an Authorised Chery Dealer to repair or service your Chery vehicle.
• Follow the claims procedure: When you take your Chery vehicle in for a service or a repair, you must follow the prescribed claims procedure.
• Upon collection of your Chery vehicle, you need to check the work performed is to your satisfaction.
• Immediately inform the Administrator should the odometer used for measuring the distance travelled by your Chery vehicle, fail to operate, or suffer any damage in which event you, the customer, will immediately make arrangements for your Chery vehicle to be delivered to an Authorised Chery Dealer in order for the necessary repair work be carried out.
• In the event of the odometer being inoperative or defective the Administrator will be entitled to calculate the estimated kilometres travelled by reference to the kilometres travelled by your Chery vehicle during the period when you, the customer, used your Chery vehicle and when the odometer was operative. The Administrator’s findings in this regard will be final.

Take care of your Chery vehicle

• Keep it in good condition: You must take all reasonable steps to keep your Chery vehicle in good, roadworthy condition. This also means that you should drive responsibly and not misuse your Chery vehicle.
• Perform preventative maintenance on your Chery vehicle: You must perform regular preventative maintenance on your Chery vehicle – as per the Manufacturer’s handbook – which includes, but is not limited to, checking engine oil levels, coolant levels and tyre pressure.
• Prevent additional damage: If any mechanical or electrical failure happens, you must take all reasonable steps to protect your Chery vehicle from any further loss or damage and report it to your Authorised Chery Dealer.

Do not misuse your Chery vehicle

• No racing or rallying: You must only use your Chery vehicle for its intended purpose.
• Accurate records: You must keep an accurate record of servicing work and distances travelled by your Chery vehicle and make such records available as required by the Authorised Chery Dealer. Do not temper with the odometer, should it be found that the odometer had been tampered with in any way whatsoever, the Administrator will in its sole discretion be entitled to immediately terminate this agreement in accordance with clause under the “Fraud” sub-heading.